SHIPPING POLICY

OVERVIEW

THIS POLICY APPLIES TO ALL ORDERS PLACED THROUGH THIS WEBSITE. PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS.

SHIPPING RATES

SHIPPING RATES ARE DIFFERENT FOR EACH CATEGORY OF PRODUCT IN THE SHOP. RATES ARE DISPLAYED IN THE CHECKOUT PROCESS AND PAID WHEN ORDERS ARE PLACED.

FOOSBALL TABLES

FOOSBALL TABLES REQUIRE SPECIAL “FREIGHT” SHIPPING BECAUSE THEY ARE LARGE AND HEAVY ITEMS. CURRENTLY WE OFFER FREE SHIPPING TO THE CONTINENTAL UNITED STATES. SHIPPING OUTSIDE OF THE UNITED STATES IS AT AN ADDITIONAL CHARGE IS NOT ALWAYS AVAILABLE.

PARTS

WE SHIP VIA USPS FOR ALL PARTS. GENERALLY, WE USE FLAT RATE OPTIONS WITH 2-3 DAY DELIVERY.

MERCH

MERCH ORDERS ARE PROCESSED AT A SEPARATE WAREHOUSE FROM OUR PARTS / TABLE WAREHOUSE AND SHIP SEPARATELY.

PROCESSING TIME

TABLES ARE BUILT TO ORDER AND TAKE up to 13 WEEKS TO COMPLETE. ONCE WE HAVE THE TABLE READY TO SHIP YOU WILL RECEIVE A NOTIFICATION AND THE FREIGHT COMPANY WILL CONTACT YOU TO SET UP A DELIVERY APPOINTMENT.

DELAYS IN TABLE BUILDS ARE DUE TO SOME OF THE FOLLOWING REASONS:

RAW MATERIALS ARE SCARCE AND/OR BEING RATIONED
CONTAINERS ARE SITTING IN PORT FOR WEEKS BEFORE THEY ARE DELIVERED
INBOUND US SHIPMENTS ARE TAKING WEEKS TO BE DELIVERED INSTEAD OF DAYS
SUPPLIERS ARE SHORT STAFFED DUE TO COVID AND ARE FALLING BEHIND

ALL SHIPPING TIME FRAMES ARE ESTIMATES BASED ON CURRENT STOCK AND SUPPLIES. THESE ARE ESTIMATES AND CAN CHANGE. WE DO NOT GUARANTEE SHIPPING DATES OR WINDOWS.

ALL PARTS ORDERS ARE PROCESSED WITHIN 1 TO 4 DAYS (EXCLUDING WEEKENDS & HOLIDAYS) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL. YOU WILL RECEIVE ANOTHER NOTIFICATION WHEN YOUR ORDER HAS SHIPPED.

MERCH ORDERS ARE PROCESSED WITHIN 1 TO 5 BUSINESS DAYS (EXCLUDING WEEKENDS & HOLIDAYS) AFTER RECEIVING YOUR ORDER CONFIRMATION EMAIL. YOU WILL RECEIVE ANOTHER NOTIFICATION WHEN YOUR ORDER HAS SHIPPED.

DISCLAIMER

THIS POLICY SHALL BE GOVERNED AND INTERPRETED IN ACCORDANCE WITH THE ENGLISH LANGUAGE, REGARDLESS OF ANY TRANSLATIONS MADE FOR ANY PURPOSE WHATSOEVER.